The 608 AOC at Barksdale AFB requires Advisory and Assistance Services (A&AS) to provide specialized contract AOC functional operators, technicians and subject matter experts (SME) to augment, enhance forces and operations.
On-site GCCS system engineering support as required to maintain the system in an operational state at all times.
Technical support for GCCS resources during the product life cycle and technical support for each use/mission application.
Support with daily operations and maintenance of GCCS C4I Systems, to include end- user application support for the system.
Technical refreshes and upgrades/patches to the systems, perform backups, monitor the system performance, troubleshoot problems, and provide technical direction for the future
Design and validate installation of supporting network infrastructures to include developing system and application software baselines for servers and end-user workstations, provide technical recommendations, optimize system performance and resources, lead, teach, and perform systems analysis, system, and database administration, and solve complex customer problems concerning C2 system inter-relationships and integration
Perform systems analysis and design, software/hardware conversion and implementation support, network services, project management, and database planning and design to ensure the integration of all systems components (i.e. procedures, databases, policies, software, and hardware).
System Engineering and training and assistance. These activities include system and network engineering, network security, monitoring of system performance, system/application/patch installation and configuration, system services and maintenance
Technical evaluations of command Local Area Network (LAN) to verify proper interoperability and integration with current/future operating systems and networks.
Identify equipment and software deficiencies and provide their impact on operability and security
Identify and recommend to the government representatives changes to maximize network efficiency and terminal response times and script changes that will improve user interfaces and the daily operations of the LAN.
Identify single point of failure or other concerns to prevent host or terminal isolations.
Implement Government approved configuration changes to the network/LAN, perform site surveys required for changes to existing command LAN, and assist in establishing quality standards and in the evaluation of C2 systems’ proposals and in the technical direction.
Provide the necessary training to ensure government personnel tasked with maintaining the system in deployed environments are knowledgeable and qualified, provide continuity, ensure proper documentation of system configuration, attend conferences and top level meetings requiring higher technical knowledge, and prepare briefings and reports to ensure technical recommendations, skills and direction meet projected changes/new equipment/system requirements.
Provide the software development technical expertise to enhance the development of Web Accounts Management (WAM) application.
Provide technical and administrative support to UNIX and MS Windows systems, including on-site systems administration, systems engineering, operational testing and evaluation, database administration, configuration management, interoperability and integration with current/future systems.
Provide operational experience transitioning and migration to new system releases (Major and Minor version upgrades, Patches and Service Packs). Previous experience with GCCS-J migrations desired.
Provide reach back internally to GCCS developers and support and provide surge support, when required; Capability to reach back to significant COE and system/mission technical expertise that can be made available to this task order; Ability to quickly respond to emerging long-term and short-term support requirements for GCCS.
Provide on-site GCCS system administration support to maintain the system in an operational state at all times. Provide a continuity of corporate technical knowledge of the full array of installed and support equipment used at operational locations.
Possess an in depth knowledge of software/hardware configuration, system administration of computers using UNIX/Windows operating systems, Sybase and Oracle databases, network services and components, network management tools, and security.
Provide system administration related knowledge for other databases and management structures and security functional areas, as well as knowledge of how the WAM software application works with GCCS 4.x is highly desirable.
Provide management, and technical support of C4I. Previous experience supporting military deployment operations is desired.
Provide 24/7 on-call support (non-overtime basis) if required. Travel to support other Air Force sites as required. Travel outside the U.S. to Ramstein Air Base, Germany, will require passport and may require country specific VISA.
A Top Secret (TS) security clearance with eligibility for Sensitive Compartmented Information (SCI)
At least three (3) years of demonstrated relevant experience working with AOC Weapon Systems and familiar with Air Force Instruction (AFI) 13-1 AOC Volume 3 Operational Procedures – Air and Space Operations Center, secure facility access processes.
Requires DoD 8570.01-M, Information Assurance Workforce Improvement Program IAT level II certification; and
A minimum of four years of experience (or a Bachelor’s degree from an accredited institution in a field applicable to this position [e.g. information systems, computer science, math, or engineering] and one year of experience) providing technical expertise and support (maintenance, logistics, and life cycle support) for government; and
Must possess 2+ years' experience with Linux/Unix servers, Solaris 8 and 10 operating systems; and
Military or civilian experience with GCCS, especially GCCS-J; and
CompTIA Security+ CE certification.